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[solved] purchased my licence but..

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Postby apps4sale on Oct 05, 2009 11 pm


I never received my e-mail with my customer ID to link my forum account or with the download.

For Andrew: The paypal transaction ID is xxxxxxxxxxxxxxxxx
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Postby muzikia on Oct 06, 2009 3 am


app4sale,

Thank you for buying the product.

Please email the team directly here: http://www.phpsugar.com/customer_care.html
Please dont post personal financial information on the forum, as it is public, send them on email only with the purchase details.
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Postby Andrew on Oct 06, 2009 9 am


The forums shouldn't be used to report such problems.

Please email our team for prompt action.

These forums are for the community to grow and not for such issues.

Thanks and welcome to our forums!
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Postby apps4sale on Oct 06, 2009 2 pm


i did e-mail support =p they havent gotten back to me yet lol
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Postby apps4sale on Oct 06, 2009 11 pm


I sent andrew an e-mail when i purchased it (right before i posted the topic) and one early today. Hope he gets back to me soon.
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Postby apps4sale on Oct 07, 2009 12 pm


It's been about 48 hours Andrew. Any luck on the e-mail? =/
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Postby apps4sale on Oct 07, 2009 4 pm


andrew, seeing as you are on right now, can you verify that you received my money VIA paypal, and active my forum account?
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Postby Andrew on Oct 07, 2009 4 pm


apps4sale wrote:andrew, seeing as you are on right now, can you verify that you received my money VIA paypal, and active my forum account?


Sorry to say but I don't see any pending 'verified account' request for your account: apps4sale

Please visit this link if you haven't already done so: verifyaccount.php
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Postby apps4sale on Oct 07, 2009 4 pm


Andrew: That's not the problem... I still need my customer ID. I still need what i actually paid for... If i wanted to pay for a forum account, i could head to somethingawful...
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Postby apps4sale on Oct 08, 2009 1 am


Well, i submited my application at 4pm board time... now to wait... wait... and wait some more, and then hope that i still get the software i payed for...
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Postby Andrew on Oct 08, 2009 6 am


Ok. I looked into this.

It appears you first tried to order with by paying 0.01 USD. The oldest trick in the book.

Secondly you are already selling a MOD for PHP Melody without owning a license.

On top of this, you purchased a php melody license and and a template a while ago after which you decided to slap us with a chargeback.

Even the license you recently purchased was purchased with a discount coupon and it's clear you tried to pay the lowest price possible on it.

I don't appreciate anything you've done so far, and I can't trust you.

This is why I have refunded your last order.

Please remove any PHP Melody MODs you might be selling on your site now.
Since you're also selling a ClipShare mod, I will be contacting the Clip-share developers to check that you own a license for their product.

I have already emailed my lawyer about this because it's getting out of control.
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