Suggest video problem v2.6

[EGYPT]

Guys,
I'm currently facing a strange issue with page suggested videos , which the video didn't load data after adding its url .
I don't know if there's any requirements to get this page functionally work .
Please advice .
i installed a fresh version of phpmelody v2.6 and when i try to add video from YouTube give me loading icon and can't loaded the form.


and here another problem .. all my videos appear -9000 in admin Like this



Many thanks .

[vidderman]

Just looking at the picture I wonder if that long gap before the url has anything to do with it. Perhaps when copy and pasting you are grabbing more than just the url? This is just a guess on observation. I understand that there may still be an issue.

[EGYPT]

it's not the problem vidderman
Andrew are you here !

[vidderman]

Have you sent a message to support? If not, I know that this will be the first thing support always asks anyone posting here to do. This forum is not a substitute for actual support.

[EGYPT]

Thank you vidderman , i sent to e-mail support but unfortunately I didn't get an answer from them till now .

[Andrew]

Happy to help. I see you've emailed us but please also include FTP and back-end access to PHP Melody for further tests.

Thanks.

[EGYPT]

Done , thanks Andrew

[Andrew]

Update on this issue.

Problem was identified to be a missing API key for YouTube. Even if no videos are imported via the back-end, PHP Melody will require the YouTube API key to allow users to suggest YouTube videos via the front-end.

Basically, if you want to work with YouTube videos you will need a YouTube API key.

[EGYPT]

Problem has been solved,,Thank you so much Andrew for your time and prompt response.