You guys take too long to Reply to Customer help
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5 posts • Page 1 of 1
I submit a ticket from yesterday and its over several hours and i have not gotten any help i am entitled to 6 months help from you guys and i still went ahead and purchased for an update from you guys and no one has even gotten back to the question iv'e asked yesterday come on man
- kardo
- Non-verified
- Posts: 1
- Joined: Dec 17, 2015 5 am
- Reputation points: 0
Looks like we have an 8 hour difference between where we are and where you are (Jamaica). As strange as it may seem to you, people live in other parts of the globe.
Sorry we cannot stay up late into the night to answer your questions. I guess we need to sleep.
Sorry we cannot stay up late into the night to answer your questions. I guess we need to sleep.
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Andrew - Founding Developer
- Posts: 7504
- Joined: Jul 07, 2007 1 pm
- Reputation points: 428
I live in Sweden but still never got an answer, strange is that there is no vip assistance, maybe this is phpmelody(theme Echo) for amateurs.
I have no problem to pay how much, to every problem solve immediately, unfortunately, Andrew has no understanding.
viewtopic.php?f=76&t=12951
I have no problem to pay how much, to every problem solve immediately, unfortunately, Andrew has no understanding.
viewtopic.php?f=76&t=12951
- mijaz
- Non-verified
- Posts: 125
- Joined: May 22, 2012 8 pm
- Reputation points: 10
Sorry to hear this. I always reply to all emails.
What is your question @mijaz?
What is your question @mijaz?
PHP Melody v3.0
New Series Module? Publish series and episodes right from PHP Melody's Dashboard -->
https://demo.phpmelody.com/admin/series.php
New Series Module? Publish series and episodes right from PHP Melody's Dashboard -->
https://demo.phpmelody.com/admin/series.php
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Andrew - Founding Developer
- Posts: 7504
- Joined: Jul 07, 2007 1 pm
- Reputation points: 428
I think there should be a vip support, not a problem to pay.
- mijaz
- Non-verified
- Posts: 125
- Joined: May 22, 2012 8 pm
- Reputation points: 10
5 posts • Page 1 of 1
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