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Help Plz , in my Payment

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Any questions you may have.

Postby EGYPT on Jul 10, 2010 1 pm


Hello andrew,
i really tired .. trying many times to buy Ruby Script. and my visa work very well with another site's and ovi but with phpsugar. REFUSE
why !! i'am from egypt and paypal banned my country.

Hello,
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The only thing we really know is that the credit card declined the charge.  They do not provide any more information than this.  It can be for any of the following reasons:

1) You typed a number wrong.

2) You chose an incorrect expiration date.

3) There is some kind of a fraud hold on the card.  This happens sometimes when the credit card company sees a transaction they don't believe fits your normal buying pattern and they are worried that it might be fraud.

4) There is some other type of problem with the credit card account, for example a restriction placed on it by the credit card company that it may not be used outside your country, or insufficient funds available.

With 1, or 2, you can try to submit the order again.  With 3 or 4, you will probably need to call your credit card company and ask them why the charge was declined.


there's any other way , i wanna ruby Tem. and link removable.

thank you.
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Postby Andrew on Jul 12, 2010 8 am


Sorry to hear this. I think FastSpring doesn't like Egypt originating orders.

Can you try moneybookers for the payment? I don't think you need an account to pay with your card.
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