[solved] Purchase product , error when download and can`t login
Board index / General Chat / General Product Chat
10 posts • Page 1 of 1
Please Help
I purchase PHP melody yesterday , when download i only got 0 kb file
and when i log in to customer area , system say , i need to contact support first
i send 2 email to support , none was replay and none any email from support ( i think because weekend )
my Customer ID is: (removed by Andrew)
also i made payment with PAYPAL verified account and from paypal balance not credit card
don`t know why i got this problem
regard
srincii
I purchase PHP melody yesterday , when download i only got 0 kb file
and when i log in to customer area , system say , i need to contact support first
i send 2 email to support , none was replay and none any email from support ( i think because weekend )
my Customer ID is: (removed by Andrew)
also i made payment with PAYPAL verified account and from paypal balance not credit card
don`t know why i got this problem
regard
srincii
- srincii
- Non-verified
- Posts: 15
- Joined: Oct 01, 2011 2 pm
- Reputation points: 0
Hey,
Sorry to hear you had a problem with this.
Only the support can help you fix this.
Since it is weekend I'm afraid you will likely have to wait till at least Monday before it gets resolved.
Welcome to the forums btw.
Trace
Sorry to hear you had a problem with this.
Only the support can help you fix this.
Since it is weekend I'm afraid you will likely have to wait till at least Monday before it gets resolved.
Welcome to the forums btw.
Trace
PHP Melody Plugins developer
PHP Melody plugins + themes for 1.6 and 1.7-2.7 | Subscribe to news of my work | Follow me on Facebook
PHP Melody plugins + themes for 1.6 and 1.7-2.7 | Subscribe to news of my work | Follow me on Facebook
-
Trace - Verified Customer
- Posts: 2543
- Joined: Aug 16, 2010 3 pm
- Location: The Netherlands
- Reputation points: 1329
thanks you Trace for replay
i will wait support answer on monday
i will wait support answer on monday
- srincii
- Non-verified
- Posts: 15
- Joined: Oct 01, 2011 2 pm
- Reputation points: 0
Hi
Welcome to the forums too.
Also please dont post the Customer id as it is personal.
If you are able to edit your post delete it please.
Welcome to the forums too.
Also please dont post the Customer id as it is personal.
If you are able to edit your post delete it please.
http://www.ModMyScript.com - PHPMelody plugins and mods since 2008
http://www.HostingWays.com - Shared or VPS Hosting
*** PHP Melody user and plugins maker for 9 years and counting.
http://www.HostingWays.com - Shared or VPS Hosting
*** PHP Melody user and plugins maker for 9 years and counting.
-
muzikia - Verified Customer
- Posts: 4120
- Joined: Mar 24, 2008 6 am
- Location: ModMyScript.com - PHPMELODY mods
- Reputation points: 167
hi muzikia
sorry i can`t find the edit button from my post
sorry i can`t find the edit button from my post
- srincii
- Non-verified
- Posts: 15
- Joined: Oct 01, 2011 2 pm
- Reputation points: 0
if any mod online , please remove my customer id
- srincii
- Non-verified
- Posts: 15
- Joined: Oct 01, 2011 2 pm
- Reputation points: 0
got 2 email today
1 email about my verified forum , "
Just a quick email to inform you that your forum account has just been VERIFIED!"
but when i log in after delete all board cookies
"Sorry but it seems you do not have the required permissions to read topics within this forum. Please login and/or verify your forum account" ..
make another email to support about that
second email
is email for downloading phpmelody 1.6.6
and still not receive email for
custumer area and password
1 email about my verified forum , "
Just a quick email to inform you that your forum account has just been VERIFIED!"
but when i log in after delete all board cookies
"Sorry but it seems you do not have the required permissions to read topics within this forum. Please login and/or verify your forum account" ..
make another email to support about that
second email
is email for downloading phpmelody 1.6.6
and still not receive email for
custumer area and password
- srincii
- Non-verified
- Posts: 15
- Joined: Oct 01, 2011 2 pm
- Reputation points: 0
Try to use the forgot password page:
http://www.phpsugar.com/customer/login. ... orgot_pass
As you see, use your email used to order or your Customer ID.
http://www.phpsugar.com/customer/login. ... orgot_pass
As you see, use your email used to order or your Customer ID.
http://www.ModMyScript.com - PHPMelody plugins and mods since 2008
http://www.HostingWays.com - Shared or VPS Hosting
*** PHP Melody user and plugins maker for 9 years and counting.
http://www.HostingWays.com - Shared or VPS Hosting
*** PHP Melody user and plugins maker for 9 years and counting.
-
muzikia - Verified Customer
- Posts: 4120
- Joined: Mar 24, 2008 6 am
- Location: ModMyScript.com - PHPMELODY mods
- Reputation points: 167
everything work now , thanks u
- srincii
- Non-verified
- Posts: 15
- Joined: Oct 01, 2011 2 pm
- Reputation points: 0
Perfect. I was sure that is working as Andrew marked it as [SOLVED]
http://www.ModMyScript.com - PHPMelody plugins and mods since 2008
http://www.HostingWays.com - Shared or VPS Hosting
*** PHP Melody user and plugins maker for 9 years and counting.
http://www.HostingWays.com - Shared or VPS Hosting
*** PHP Melody user and plugins maker for 9 years and counting.
-
muzikia - Verified Customer
- Posts: 4120
- Joined: Mar 24, 2008 6 am
- Location: ModMyScript.com - PHPMELODY mods
- Reputation points: 167
10 posts • Page 1 of 1
Who is online
Users browsing this forum: No registered users and 10 guests