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[solved] Cannot Login To Customer Area!

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Postby alexdale on Jan 08, 2012 12 pm


I dunno what's up but I can't login to the "Customer Area".

I haven't even launched my site yet coz I'm still waiting for MMS to install my addon scripts.

"There are some unresolved issues related to your account. Please email us today."

Emailed 3 times but still no replies, maybe coz it's a weekend.

I can't think of any "unresolved issues" when I still haven't done anything yet.

My Paypal/Email/Login is: alexdale_lsg[at]yahoo.com

Kindly check.

Sincerely,
Alex
Last edited by alexdale on Jan 08, 2012 12 pm, edited 1 time in total.
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Postby Trace on Jan 08, 2012 12 pm


It is in general not smart to post your email or even in this case login on a public forum.
Support usually isn't there in weekends, so be a bit patient please :)
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Postby morane57 on Jan 08, 2012 1 pm


alexdale wrote:I dunno what's up but I can't login to the "Customer Area".

I logged in with no prob:
In your log field you must use: your email (that you have used to buy melody)
password:the same like the forum

******So clear your cache after misconfigured login details******
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Postby alexdale on Jan 08, 2012 1 pm


morane57 of course did all that. it's obviously on PHPsugar's end.

thanks
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