Loading ...
New Release Available!

Make the most of your video site with the latest PHP Melody release. Learn more.

LIVE DEMO

You guys take too long to Reply to Customer help

Board index / General Chat / Feedback

Help us improve our services. Post any suggestions to help us improve.

Postby kardo on Apr 28, 2016 10 am


I submit a ticket from yesterday and its over several hours and i have not gotten any help i am entitled to 6 months help from you guys and i still went ahead and purchased for an update from you guys and no one has even gotten back to the question iv'e asked yesterday come on man
kardo
Non-verified
Non-verified
 
Posts: 1
Joined: Dec 17, 2015 5 am
Reputation points: 0

Postby Andrew on Apr 29, 2016 7 am


Looks like we have an 8 hour difference between where we are and where you are (Jamaica). As strange as it may seem to you, people live in other parts of the globe.

Sorry we cannot stay up late into the night to answer your questions. I guess we need to sleep.
PHP Melody v3.0
New Series Module? Publish series and episodes right from PHP Melody's Dashboard -->
https://demo.phpmelody.com/admin/series.php
User avatar
Andrew
Founding Developer
 
Posts: 7504
Joined: Jul 07, 2007 1 pm
Reputation points: 428

Postby mijaz on Apr 29, 2016 9 am


I live in Sweden but still never got an answer, strange is that there is no vip assistance, maybe this is phpmelody(theme Echo) for amateurs.

I have no problem to pay how much, to every problem solve immediately, unfortunately, Andrew has no understanding.

viewtopic.php?f=76&t=12951
mijaz
Non-verified
Non-verified
 
Posts: 125
Joined: May 22, 2012 8 pm
Reputation points: 10

Postby Andrew on May 03, 2016 9 am


Sorry to hear this. I always reply to all emails.

What is your question @mijaz?
PHP Melody v3.0
New Series Module? Publish series and episodes right from PHP Melody's Dashboard -->
https://demo.phpmelody.com/admin/series.php
User avatar
Andrew
Founding Developer
 
Posts: 7504
Joined: Jul 07, 2007 1 pm
Reputation points: 428

Postby mijaz on May 03, 2016 9 am


I think there should be a vip support, not a problem to pay.
mijaz
Non-verified
Non-verified
 
Posts: 125
Joined: May 22, 2012 8 pm
Reputation points: 10


Who is online

Users browsing this forum: No registered users and 2 guests

cron