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[solved] I ordered and have yet to receive the script.. were is it?

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Postby hunter on Feb 02, 2012 1 am


I ordered it on the basis of INSTANT DELIVERY. I'm not sure how you guy's do it in the states, But here in Canada, When someone says instant - It means instant..

Please send me my script...
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Postby hunter on Feb 02, 2012 3 am


Hello?...
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Postby dhunt on Feb 02, 2012 4 am


hunter wrote:Hello?...


Contact PHPMelody's customer service. I imagine you should have recieved a letter enabling you to download it after logging in. If you haven't then there may be problem.
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Postby hunter on Feb 02, 2012 4 am


I have contacted them.. And i have yet to receive an answer. If i don't get it soon, I'm taking my money back and going somewhere else.. Instant is supposed to mean instant. I get emails from them confirming my messages have been sent to support, as well as my welcome messege for joining the forums. theres no reason why i wouldent get my download link.. My pay pal account has been verified for years..
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Postby muzikia on Feb 02, 2012 4 am


It worth waiting. Phpmelody is a very good and rewarding script.
You will like it :)
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Postby hunter on Feb 02, 2012 4 am


I know i'll like it, thats why i just forked out 39$ rather then just downloading a null version and yanking out any backdoors :P, I support companies that i know i'll like. However.. Im still hung up on this instant not instant thing..
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Postby Trace on Feb 02, 2012 2 pm


Sometimes the download system is broken and you will have to wait until customer support is available.
Which unfortunately sometimes takes a few days.
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Postby hunter on Feb 02, 2012 6 pm


I'm filling a dispute to light a fire under your butt's, Get me my script and i'll drop it..
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Postby Trace on Feb 02, 2012 6 pm


this is the customer forums, everyone replying here is a customer, so we can't help you and we aren't to blame
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Postby hunter on Feb 02, 2012 6 pm


I understand that, I'm not blaming any of you. But im posting it here because were else am i going ot put it? No one is answering emails on a weekday.. (makes no sense)
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Postby muzikia on Feb 02, 2012 6 pm


@hunter: this isnt the good approach in any case. This will not make any company to give you the product quicker ... So sorry to hear it.
As something similar happened some time ago (I am here since 2008), you will receive the money back and the order will be denied. I dont know if smth similar will happen now.

Even if it is written Instant download, any company, this one included, has the right to further checking any order.
We do the same for almost every order even if the time of releasing the products is quicker.

PHPMelody is a great product which worth everything. Just drop off the complain and wait, for God's sake ! :)

PS: I always had instant downloads here.
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Postby hunter on Feb 02, 2012 6 pm


What takes so long to verify? Also, I know "This isnt a good approach", However what course of action do i have? I'v sent in tickets, Email, Forum posts. My account is paypal Premier verified. Paid with a credit card that has already cleared payment yesterday... The only reason i haven't done a charge back yet is because i really want this script.

In case you haven't noticed by my rushy attitude - I'm on a tight deadline. If the company can't deliver...
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Postby muzikia on Feb 02, 2012 6 pm


The only reason i haven't done a charge back yet is because i really want this script.


Thank you. :)
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Postby hunter on Feb 02, 2012 7 pm


Ug, Np? lol :P
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Postby hunter on Feb 02, 2012 10 pm


I got it :), Looks like it was Hotmails fault, they blocked the email :S. My apologies every one..
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